Clinical and Administrative Consulting

As an additional benefit in partnering with PDC Pharmacy, partner providers have access to two forms of consultative services, each designed to garner efficiencies and encourage medication administration best practices.

Clinical Consulting

Clinical consulting involves a PDC Pharmacy consulting pharmacist visiting on-site with the partner provider’s nursing staff on a routine basis to review all aspects of medication regimen, storage, and documentation.

MAR/Med Chart Reviews

The consulting pharmacist works closely with the partner provider to review medication charts in an effort to identify any harmful medication interactions and duplications. Medication Management Reviews are conducted for each patient and include a thorough review of agency staff administration practices.  This service also provides an opportunity for the partner provider’s nursing staff to receive specific recommendations on alternative medications or formulations that may increase the effectiveness of the medication regimens provided to the partner provider’s residents. Additionally, the consulting pharmacist identifies trends and provide progress reports on medication utilization and cost containment opportunities.

Regulatory Updates

The consulting pharmacist ensures that the partner provider’s staff is apprised of updates within the continuously evolving state and federal regulations to maintain ongoing compliance and works to help address any specific areas of concern.

Administrative Consulting

Administrative consulting involves members of the PDC Pharmacy Operations Team meeting with the partner provider’s staff to conduct any of the following collaborative consulting reviews. As part of a partnership with PDC Pharmacy, all PDC Pharmacy administrative consulting services would be available upon request and free of charge.

Medication Administration Record (MAR) Reviews

Through this service, MARs are reviewed for accuracy, formatting, and customization. This review is conducted on-site and involves reconciling the partner provider’s copies of MARs (either electronic or paper) with PDC Pharmacy’s electronic records. PDC Pharmacy recommends, at a minimum, a once annual MAR Review.

Packaging Reviews

This entails reviewing the success of existing packaging selection and discussing the benefits of each type of medication packaging system as it relates to regulatory compliance and medication error reduction. These reviews are conducted upon the introduction of any new packaging solution as well as once annually and/or upon the partner provider’s request.

In-Service Training

In-Service trainings are provided at the start of service and as needed to provide refresher trainings for all levels of staff, including the partner provider’s management, nursing, and direct care staff. In-service training topics include emergency pharmacy utilization protocols, categorizations of medications, administration best practices, packaging, delivery, and medication documentation.

Transition Services

Transitional support is provided for all new provider agencies, in which the PDC Pharmacy Operations and Management Team ensures all components of the conversion to PDC Pharmacy are seamless for the partner provider.