Delivery

PDC Pharmacy places significant emphasis on upholding stringent medication delivery standards. PDC Pharmacy collaborates with partner providers to implement and deploy medication delivery schedules that work best for the patients, as well as the partner providers’ staff. To implement and support this process, PDC Pharmacy optimizes the time of delivery to align with each partner provider’s staffing schedules and preferences.

As a result of PDC Pharmacy’s collaborative approach with partner providers to identify and optimize delivery preferences, the on-site integrated partnership with our courier delivery agency, and the Hub and Spoke delivery model that PDC Pharmacy deploys, PDC Pharmacy has averaged an on-time medication delivery rate of 92.2% over the past three years (including all winter and weather-related late deliveries). Of these deliveries categorized as late, the majority arrived within one hour of the specified delivery window. PDC Pharmacy’s courier delivery partner’s technology systems integrate with PDC Pharmacy’s software to capture proof of delivery, down to the prescription level, for enhanced tracking and compliance.